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What should I do if we are not able to operate the machine when we receive it? Operation manual and video demonstration sent along with the machine to give instructions. Besides,we provide on line video chat support . we have professional after-sale group to customer 's site to solve any problems.Major overseas sales team members have a certain technical background and can quickly understand customer needs and after-sales technical issues. Provide professional services and support to overseas customers.

What's the payment terms and trade terms for new customers? Payment terms:T/T,L/C,D/P,O/A, Western Union etc.

Can you guarantee your quality? Yes, we have a strict manufacturing and installation process and all equipment is tested for three days before leaving the factory.

Are you factory or trading company? We are both manufacturers and traders .We sell both our own products and Other associated equipment, all equipment is manufactured and tested under our strict acceptance standards.